You’re covered: Emergency response services powered by GEOS
Behind every inReach device you’ll find GEOS emergency support services which provide continuous SOS monitoring and emergency dispatch. When you activate your DeLorme inReach, you automatically receive GEOS global* emergency monitoring and dispatch services, at no extra charge.
The GEOS International Emergency Response Coordination Center (IERCC) is located in a secure data center in Houston, Texas that remains fully self-sufficient even if the outside world “goes away”. It is staffed 24x7x365 days per year with Watch Standers, SAR Mission Coordinators, and Duty Officers.
How does the GEOS service work?
When the IERCC receive your SOS message, they will notify your emergency contact and emergency responders in the area. They also maintain an open line of communication to provide updates on your location, if necessary. That is the power of inReach and the Iridium two-way satellite network.
Emergency Assistance with Interactive SOS
- All SOS messages automatically trigger remote tracking
- Text message SOS alerts
- Describe your emergency so rescuers can come properly prepared
- Receive text confirmation from GEOS response center that your message has been received and rescuers have been notified
- Pushbutton SOS alerts
- Message confirmation indicates GEOS dispatcher has received your alert and notified rescuers
- You can send a follow-up pushbutton alert to indicate you're conscious
- Button lock prevents false alarms
- Complies with RTCM SC-128 for SENDS
- Supports one-handed gloved operation
- Cancelling SOS alerts
- Intended SOS messages can easily be cancelled if warranted
- Cancellation can be implemented either by pushbutton on the inReach or using the inReach interface on your smartphone or mobile device
*GEOS provides global service, but there are a few countries where service is not available. GEOS service is not available in Afghanistan, Chechnya, Democratic Republic of Congo, Iraq, Israel (West Bank, Gaza and the Occupied Territories only) and Somalia. Customers should always make alternate search and rescue arrangements when going to one of these countries.